Frequently Asked Questions
Your guide to premium photography equipment and support.
Do you offer international shipping for Leica gear?
Yes, we ship globally via FedEx and DHL. Please note that international orders may be subject to import duties and taxes upon arrival in your country.
What is your return policy on cameras and lenses?
We offer a 14-day return policy for most new and pre-owned equipment. Items must be in their original condition with all packaging and documentation included.
Are your pre-owned items inspected for quality?
Every pre-owned item undergoes a rigorous multi-point inspection by our Leica specialists to ensure mechanical and optical excellence before being listed.
Do new Leica products come with a warranty?
All new Leica cameras and lenses include a standard manufacturer's warranty. We also provide documentation for Leica's 'Passport' protection on qualifying models.
Can I trade in my current equipment for a new Leica?
Yes, we have a robust trade-in program. You can submit your gear details through our website to receive a valuation toward your next purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and wire transfers. We also offer financing options through specialized providers for qualified buyers.